NHTSA Complaint #10241700 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10241700
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	March 15, 2007
Date Filed	September 10, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

AFTER TODAY I HAVE REPLACED ALL THE COIL SPRINGS MY 2002 FORD TAURUS, WHICH I PURCHASED BRAND NEW. THE FIRST COIL SPRING TO GO WAS A REAR COIL SPRING, FORTUNATELY WHEN IT DECIDED TO GO I WAS DRIVING ON MY STREET. IT GRAZED THE REAR TIRE CAUSING A GIANT RIP. THE CAR WAS STILL UNDER WARRANTY WHEN THIS OCCURRED. THE SECOND COIL (FRONT DRIVERS SIDE) WENT IN MARCH OF 2007, IT BASICALLY BLEW OUT MY TIRE, ON A BUSY STREET. IT CAUSE NEARLY $1500 WORTH OF DAMAGE TODAY MY CAR WENT TO A LOCAL FORD DEALERSHIP FOR SERVICE (UNRELATED TO THE COIL SPRINGS) AND I WAS TOLD I NEED TO REPLACE TWO COIL SPRINGS TO THE TUNE OF OVER $700.00. I UNDERSTAND THAT THERE HAVE BEEN SEVERAL COMPLAINTS OF THIS OCCURRING ON THE 2002 FORD TAURUS. *TR

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