NHTSA Complaint #10241234 — 2007 CHRYSLER PACIFICA

I PURCHASED MY 2007 CHRYSLER PACIFICA ON 06-05-07, WITHIN THREE DAYS I NOTICED THAT EVERYTIME I LOCKED THE CAR AND OPEN IT, THE DRIVER'S SEAT AND BOTH SIDE MIRRORS WOULD ADJUST THEMSELVES ON THEIR OWN. I TOOK THE CAR BACK AND THE DEALER ATTEMPTED TO CORRECT THE PROBLEM AND EVENTUAL DISCONNECTED THE COMPUTER THAT CONTROLLED THE SEAT ADJUSTMENT. NEEDLESS TO SAY THIS DID NOT WORK. ON JULY 13, 2007, WHILE AT WORK, I WAS DOING HOME VISITS. I WAS RUNNING BEHIND AND FORGOT TO READJUST THE MIRRORS WHEN I GOT IN THE CAR. WHILE BACKING UP I HIT A MAIL BOX CAUSING $1,000.00 DAMAGE TO THE CAR. I WENT BACK TO THE DEALER AND INFORMED THEM OF THE ACCIDENT, THEY TOLD ME THAT THEY WOULD HAVE TO CONTACT THE MANUFACTURER AS THEY DID NOT KNOW HOW TO FIX THE PROBLEM. TO DATE I AM STILL WAITING TO HEAR FROM SOMEONE. IF FEBRUARY OF THIS YEAR, I ASKED THAT THE PROBLEM BE FIXED, TO GIVE ME A RENTAL OR ANOTHER CAR AS I WAS HAVING KNEE SURGERY IN MARCH, NOTHING WAS DONE AND NOTHING HAS BEEN DONE AS YET. *TR