NHTSA Complaint #10241057 — 2002 MERCURY SABLE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10241057
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:REAR
Date of Incident	September 4, 2008
Date Filed	September 5, 2008
Mileage	51,011 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2002 MERCURY SABLE WITH 51,000 MILES - TOOK CAR IN FOR AN OIL CHANGE; DEALER INFORMED ME THAT BOTH REAR COIL SPRINGS WERE BROKE, ALMOST TOUCHING THE REAR TIRES. REPLACED THOSE BUT THEN HEARD & FELT THUMP IN BACK; DEALER SAID THE STRUT WAS BROKE ON THE RIGHT REAR & LEFT REAR WAS ALMOST BROKE. NOW BOTH STRUTS ARE BEING REPLACED. TOLD BY DEALER THERE WERE MANY COMPLAINTS ABOUT THE SABLE FRONT AND REAR SPRINGS BUT NO RECALL AS OF YET FOR THE REAR. HOW CAN THAT BE IF SO MANY PEOPLE ARE HAVING THIS PROBLEM? CAN THIS BE RESEARCHED - THERE ARE A LOT OF PEOPLE BEING AFFECTED BY THIS. I AM A SENIOR WITH LIMITED INCOME! I COULD HAVE BEEN IN AN ACCIDENT! PLEASE HELP!!!!! *TR

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