NHTSA Complaint #10240899 — 2007 CHEVROLET HHR

TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE HAS SUDDENLY SHUT OFF OVER 20 TIMES, USUALLY WHILE TRAVELING AT ANY SPEED ON THE INTERSTATE. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 15 MPH. SHE CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THEY WOULD TAKE THE VEHICLE BACK. WHEN SHE WENT TO TURN IN THE VEHICLE, THE DEALER ATTEMPTED TO SELL HER ANOTHER VEHICLE AND THEN REFUSED TO TAKE THE DEFECTIVE VEHICLE BACK. THEY STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO CORROSION OF ONE OF THE PLUGS. THEY REPAIRED THE PLUG CORROSION AND SOME BRAKE ISSUES. THE REPAIR LASTED FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 34,666 AND CURRENT MILEAGE WAS 48,000. UPDATED 09/29/08. *LJ THE GEAR SHIFT ALSO NEEDED TO BE REPLACED. UPDATED 09/29/08. *JB