NHTSA Complaint #10240478 — 2000 BUICK LESABRE

A TOTAL OF THREE POWER WINDOWS HAVE FAILED ON THIS VEHICLE, ALL BY LOWERING THE WINDOW, THEN FAILING TO CLOSE. REPAIR BILL ON FIRST TWO WAS REFUNDED BY GMC, EVIDENTLY BECAUSE THE MILEAGE WAS LESS THAN 60,000. THIRD WINDOW FAILED ON 8/13/08, MILEAGE 76,000. GMC DECLINED REQUEST FOR ASSISTANCE ON THIS EXPENSE, $596.69, BECAUSE OF "AGE OF VEHICLE AND MILEAGE". FROM RESEARCH ON THE INTERNET, I UNDERSTAND THE CAUSE OF THESE FAILURES, MINE AND OTHERS, IS A PLASTIC PULLEY WHICH BREAKS. THE COMPLETE WINDOW REGULATOR PKG. IS THEN REPLACED BY THE DEALER, SINCE THEY DON'T OR CAN'T REPLACE JUST ONE PIECE OF THE MECHANISM. I CAN UNDERSTAND HOW THIS DEFECT COULD CAUSE AN ACCIDENT, DUE TO THE SHOCK FACTOR, BY A WINDOW DROPPING OPEN SUDDENLY BY ITSELF AT HIGHWAY SPEEDS. *TR