NHTSA Complaint #10493126 — 2000 BUICK LESABRE

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10493126
Vehicle	2000 BUICK LESABRE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	January 8, 2013
Date Filed	January 15, 2013
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE DRIVER'S SIDE WINDOW WAS STUCK AND WOULD NOT COME BACK UP, IT WAS FIXED AND TWO YEARS LATER BROKE AGAIN, AND THE REAR WINDOW ON THE DRIVER'S SIDE DID THE SAME THING. THIS HAPPENED IN THE MIDDLE OF WINTER, IN THE MIDWEST, WITH TEMPERATURES IN THE TEENS. WE HAD TO DUCT-TAPE THE WINDOW CLOSED TO BE ABLE TO DRIVE THE CAR IN FREEZING TEMPERATURES. I CANNOT BELIEVE THE SAME CAR HAS HAD 3 ISSUES IN 2 YEARS WITH THE WINDOW MECHANISMS! SOMETHING IS TERRIBLY WRONG, AND IT HAS COST OVER $600 TO FIX THE CAR! THE REPAIRS DO NOT LAST. APPARENTLY THE MANUFACTURER USES CHEAP PLASTIC PARTS WHICH BREAK. ARE WE NEVER SUPPOSED TO USE AN ATM OR A DRIVE-THROUGH? IT IS VERY DANGEROUS NOT TO HAVE WINDOWS GO BACK UP, ESPECIALLY IN RAIN, SNOW, AND FREEZING TEMPERATURES. *TR

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