NHTSA Complaint #10240080 — 2004 FORD EXPLORER

THERE IS CLEARLY A DEFECT IN FORD EXPLORER TRANSMISSIONS. MY 2004 EXPLORER HAD SHIFTING PROBLEMS AT THE 2-21/2 YEAR MARK. IT WAS LIMPED THROUGH BY REPLACING THE SOLENOID. NOW AT 42/3 YEARS (OUT OF WARRANTY) IT IS DOING THE EXACT SAME THING AND SUDDENLY NEEDS A NEW TRANSMISSION AT THE 41,000 MILE MARK. I FEEL FORD HAS A CLEAR PROBLEM BASED ON THE NUMBER OF COMPLAINTS AND I AM SURE THAT IS A SMALL FRACTION OF THE PROBLEM AS MOST PEOPLE DON'T KNOW TO COMPLAIN. FORD HAS PUT BANDAIDS ON THE PROBLEM UNTIL THE WARRANTY IS UP, THEN THE CONSUMER GETS STUCK. WHILE THIS MAY NOT BE A SAFETY ISSUE, IT IS CLEARLY A DEFECTIVE TRANSMISSION/ DESIGN FLAW AND CONSUMERS NEED TO BE COMPENSATED. WHAT DOES IT TAKE TO HAVE SOMETHING RECALLED? DOES A LIFE HAVE TO BE LOST? THESE TRANSMISSIONS ARE LEMONS AND THE CONSUMERS HAVE BEEN RIPPED OFF. MANY PROBABLY REMAIN SILENT BECAUSE THEY THINK THEY WERE JUST UNLUCKY SO I AM SURE THE COMPLAINTS YOU HAVE ARE JUST THE TIP OF THE ICEBERG. IT SEEMS YOUR AGENCY SHOULD PROTECT NOT JUST FROM INJURY, BUT FROM FRAUDS AND DECEPTION. FORD HAS BEEN DECEPTIVE AND SHOULD BE ACCOUNTABLE FOR THESE LEMONS. *TR