NHTSA Complaint #10239733 — 2007 DODGE RAM 2500

WITHIN TWO WEEKS OF PURCHASING THE 2007 DODGE RAM 2500 SLT REG W/ TURBO, (DELIVERY DATE OF 07/12/07) THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP WE PURCHASED FROM SAID NOT TO WORRY ABOUT IT UNLESS IT CAME ON PERMANENTLY. ON 07/27/07, TOOK TRUCK IN FOR LEFT SPEAKER ISSUE & CHECK ENGINE, THEY JUST CLEARED THE CODES FOR THE CHECK ENGINE LIGHT. TOOK BACK 08/27/07, ENGINE CODE P254A, CLEANED SENSOR. CALLED DEALER 09/15/07, "CHECK ENGINE' LIGHT BACK ON FOR LONGER THAN 3 DAYS, THEY SAID NOT TO WORRY ABOUT IT AS LONG AS THE LIGHT WAS NOT FLASHING OR STAYING ON. CALLED THEM 09/27/07, TOOK TRUCK BACK 10/03/07, CHECK ENGINE LIGHT CODES P2262, THEY PERFORMED CARBON CLEARING PROCEDURE. TOOK TRUCK BACK ON 10/08/07, THEY DID NOT MAKE NOTE OF CHECK ENGINE CODE ON WORK ORDER, BUT THEY WROTE TURBO ASSY. FAILURE, REPLACED AND CLEARED CODE. ON 11/30/07, CHECK ENGINE LIGHT ON AGAIN, PERFORMED EMISSIONS RECALL AND SENSOR AND REPROGRAM ECM. DURING 12/07 THRU 01/08, CHECK ENGINE LIGHT STILL REMAINED ON MOST OF THE TIME, BUT WAS EXTREMELY BUSY WORKING PLOWING SNOW AND COULD NOT TAKE BACK UNTIL 02/01/08, ENGINE CODE P1451. THEY DID "FLASH ECM AS PER TSB. BY THIS TIME THOROUGHLY UPSET WITH TRUCK, MANUFACTURER, ETC. ENGINE LIGHT REMAINED ON AGAIN 03/08 THROUGH 06/08. ON 07/03/08 TOOK BACK AGAIN, ENGINE CODE P2262 AND P2000. THEY PERFORMED COMPUTER UPDATE. AGAIN LIGHT ON ALMOST FROM ONSET OF LAST VISIT. ON 08/19/08, ENGINE LIGHT, CODE P2000, THEY PERFORMED FLASH UPDATE TO ENGINE CONTROL. PICKED UP TRUCK ON 08/19/08, AND CHECK ENGINE LIGHT CAME ON 08/21/08. THEY COULD NOT GET TRUCK IN UNTIL TODAY 08/25/08. TRUCK STILL THERE TONIGHT AS THE CODE CAME UP THAT STATED THEY NEEDED TO ONCE AGAIN CLEAN AND THEY COULD NOT GET IT DONE TODAY. (NOTE: THEY DID NOT TELL ME OVER THE PHONE WHAT CODE CAME UP, JUST THAT THEY HAD TO CLEAN THE TURBO. WE, MY DAD AND I AND MY MOM HAVE LOST CONSIDERABLE MONEY IN LOST WORK TIME IN HAVING TO TAKE TRUCK FOR REPAIR, LET ALONE THE INCONVENIENCE OF IT ALL! *TR