NHTSA Complaint #10239382 — 2004 FORD FOCUS

SEATS issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10239382
Vehicle	2004 FORD FOCUS
Component	SEATS
Date of Incident	August 9, 2008
Date Filed	August 22, 2008
Mileage	86,140 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

HEATED SEAT PAD IN BACK OF DRIVER'S SEAT OVERHEATED AND BURNED HOLE THROUGH SEAT WHILE DRIVING. CAR HAD TO BE STOPPED ON SIDE OF ROAD AND BOTTLED WATER POURED ON SMOLDERING SEAT. FUSE FOR HEATED SEATS HAD TO BE PULLED, FUSE DID NOT BLOW ON ITS OWN. FORD TRAVELLING ENGINEERS INSPECTED SEAT AND FORD HAS REFUSED TO REPAIR SEAT AS CAR IS 16000 MILES OVER WARRANTY. ADVICE FROM FORD WAS TO CLAIM THROUGH OWNERS COMPREHENSIVE AND LET INSURANCE COMPANY RECOVER MONEY FROM FORD. AFTER SEEKING LEGAL COUNSEL DEALERSHIP HAS OFFERED TO REPAIR DRIVER'S SEAT AND INSPECT PASSENGER SEAT. PARTS ARE ON ORDER, OLD PARTS WILL BE RETAINED IN MY POSESSION. *TR

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