NHTSA Complaint #10238330 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10238330
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 28, 2008
Date Filed	August 14, 2008
Mileage	83,590 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

1.NOTHING LEADING UP TO. 2. 2002 FORD EXPLORER TRANSMISSION FAILED ON HIGHWAY CAUSING THE VEHICLE TO VIBRATE HORRIBLY CAUSING US TO GO OFF THE ROAD INTO A DITCH. 3.TRANSMISSION NEEDS REPLACED ON VEHICLE ESTIMATE OF $2800 ON A 2002 MODEL YEAR. I COME TO FIND OUT THIS HAS HAPPEN TO MANY I.E. THOUSANDS 2002 FORD EXPLORERS OWNERS AND NOTHING IS BEING DONE? FORD MOTOR COMPANY BASICALLY TOLD ME TOO BAD AND THEY WONDER WHY THEY ARE HAVING DIFFICULTY. A FORD SERVICE MECHANIC TOLD ME THAT FORD KNOWS THIS TRANSMISSION WAS NOT BUILT PROPERLY AND SOLD IT TO THIS PUBLIC ANYWAY. IF THERE HAS EVER NEEDED TO BE A RECALL THIS IS IT AFTER READING ABOUT ALL THE SEE INCIDENTS HAPPENING TO OTHERS WHILE DRIVING THIS VEHICLE. *TR

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