NHTSA Complaint #10237872 — 2005 TOYOTA SIENNA

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE SLIDING DOORS WILL NOT OPEN. SHE HAS BEEN COMPLAINING ABOUT THE SLIDING DOORS WORKING INTERMITTENTLY SINCE SEPTEMBER OF 2006. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THE DOORS WOULD OPEN. WHEN THE CONTACT MADE ANOTHER ATTEMPT TO OPEN THE DOORS BEFORE LEAVING THE DEALER, THEY WOULD NOT OPEN AGAIN. SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; HOWEVER, THE CONTACT BELIEVES THAT WHEN SHE FIRST BEGAN TAKING HER VEHICLE IN FOR THIS FAILURE, IT WAS STILL UNDER WARRANTY. THE CURRENT MILEAGE WAS 60,734 AND THE FAILURE MILEAGE WAS UNKNOWN.