NHTSA Complaint #10237851 — 2005 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED. A FEW MONTHS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY DISCOVERED THAT ONLY PART OF THE RECALL WORK WAS DONE. THE DEALER AND THE MANUFACTURER ARE REFUSING TO PERFORM THE RECALL REPAIR BECAUSE THE CONTACT IS THE THIRD OWNER OF THE VEHICLE. THE FAILURE MILEAGE WAS 67,000.