NHTSA Complaint #10237822 — 2005 FORD F-150

TL*THE CONTACT OWNS A 2005 FORD F150. WHEN THE CONTACT ACTIVATED THE HEADLIGHTS, THE INSTRUMENT PANEL LIGHTS WOULD DIM. AS A RESULT, THE GAUGES BECAME DIFFICULT TO SEE. SHE TOOK THE VEHICLE TO THE DEALER ON THREE DIFFERENT OCCASIONS AND WAS INFORMED THAT THE ISSUE WAS A SAFETY FEATURE IN ORDER TO PREVENT GLARE ON THE DRIVER'S EYES AT NIGHT. THE DEALER DID NOTHING TO REPAIR THE VEHICLE DURING THE FIRST VISIT. DURING THE SECOND AND THIRD VISITS, THE DEALER OFFERED NO REMEDY. THE MANUFACTURER STATED THAT SHE DID NOT HAVE A LEGITIMATE COMPLAINT AND REFERRED HER TO THE SERVICE MANAGER AT THE DEALER. THE CURRENT MILEAGE WAS 11,382 AND FAILURE MILEAGE WAS APPROXIMATELY 6,000.