NHTSA Complaint #10236986 — 2005 AEROLITE 30BHSL

MY 30BHSL CABINET CRACKED, THOUGHT SOMETHING DROPPED AND HIT IT DID NOT PAY ANY MIND TO IT UNTIL I TOWED IT BECAUSE OF MOVING TO NEW CITY. TOOK VACATION EN ROUTE AND LEFT TRAILER IN STORAGE. FIVE MONTHS LATER GET A CALL FROM MY FATHER N LAW SAYING THE CRACK HAD TURNED INTO A CREVICE. HE LEVELED OUT THE TRAILER AND THE BACK HALF OF THE TRAILER WAS ABOUT 2 TO 3 INCHES BELOW THE FRONT. CALLED INSURANCE AND APPRAISER CAME OUT TO LOOK AT IT. TOOK HIM 3 MINUTES TO LOOK AT IT AND TELL ME THAT THE FRAME WAS TWISTING OUT ON THE BOTTOM. INSURANCE CALLED ME SAID THEY WERE NOT PAYING FOR IT BECAUSE IT WAS DEEMED MANUFACTURER DEFECT. TRAILER WAS NOT WRECKED OR DAMAGED BY WHAT IS CONSIDERED ACT OF GOD. CALLED AEROLITE THEY DID NOT BELIEVE IT AND TOLD ME TO PULL IT TO A DUTCHMEN SERVICE CENTER AND HAVE THEM LOOK AT IT AND TAKE PHOTOS. THEY SAID THE SAME THING, MANUFACTURER DEFECT AND THAT THE TRAILER IS TOTALED AND SHOULD NEVER BE TOWED AGAIN. SINCE I PULLED IT NUMEROUS ISSUES NOW CAME UP. MY SLIDE IS UNLEVEL, AXLES ARE SHIFTED, CABINETS PULLING FROM WALL, AND MY TRAILER HAS A TRIANGLE EFFECT LIKE THE MIDDLE IS GIVING OUT BECAUSE OF THE FRAME AND ITS GETTING WORSE. I HAVE ON THE PHONE WITH AEROLITE NUMEROUS HOURS FOR SEVERAL MONTHS TO TRY AND RESOLVE MY VERY EXPENSIVE LAWN ORNAMENT SO TO SAY. RIGHT NOW THE PLAN IS THEY ARE GOING TO GET THE TRAILER AND LOOK AT IT. FROM THERE DO NOT KNOW. *TR