NHTSA Complaint #10236835 — 2002 JEEP LAREDO EXTERIOR LIGHTING

Complaint Details

ODI Number	10236835
Vehicle	2002 JEEP LAREDO
Component	EXTERIOR LIGHTING
Date of Incident	March 28, 2008
Date Filed	August 4, 2008
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE DIM. SHE PULLED OVER AND INSPECTED THE HEADLIGHTS AND NOTICED A FILM ON THE LIGHT COVERS DUE TO CONDENSATION. SHE CALLED TWO DEALERS TO SEE WHAT COULD BE DONE TO REMEDY THE FAILURE. ONE DEALER STATED THAT THEY WERE AWARE OF THE DEFECT; HOWEVER, THEY BOTH STATED THAT THE HEADLIGHT HOUSING NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND THEY BOTH ADVISED HER TO REPLACE THE HEADLIGHT HOUSING BECAUSE NOTHING COULD BE DONE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB

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