NHTSA Complaint #10236664 — 2006 MAZDA MAZDA3

I BOUGHT THE CAR NEW FROM TRACY MAZDA IN JUNE OF 2006. IN APRIL OF 2008 I STARTED HEARING A SLIGHT TICKING NOISE COMING FROM THE ENGINE. THIS WAS SHORTLY AFTER THE LAST OIL CHANGE WHICH WAS DONE BY SPEEDEE OIL CHANGERS. THE MILEAGE WAS 25,675, 4/18/08, WHEN SPEEDEE CHANGED THE OIL AND IT WAS 26,402, 4/25/08,WHEN I TOOK THE CAR INTO TRACY MAZDA SO THEY COULD CHECK ON THE TICKING NOISE. THE SERVICE DEPARTMENT FINALLY GOT BACK TO ME SEVERAL DAYS LATER AND SAID IT SOUNDS LIKE A ROD KNOCK FROM CYL #1. THEY ASKED FOR THE MAINTENANCE RECORDS WHICH I THEN PROVIDED, EXCEPT FOR ONE OIL CHANGE WHICH I HAD PERFORMED MYSELF ( MINUS THE FILTER WHICH REQUIRED A SPECIAL TOOL). ON 5/13/08 TRACY MAZDA'S SERVICE DEPARTMENT CALLED AND INFORMED ME THEY WOULD NOT FIX THE VEHICLE UNDER THE WARRANTY. IT WAS GOING TO COST ME APPROXIMATELY $6,000.00 TO FIX A CAR THAT DIDN'T EVEN HAVE 30,000 MILES ON IT. I DECLINED TO HAVE THEM FIX IT RIGHT THEN AND WENT AND GOT THE CAR. I HAD THE FIRST TWO OIL CHANGES PERFORMED AT TRACY MAZDA'S SERVICE DEPARTMENT. THE NEXT WAS PERFORMED BY SPEEDEE OIL CHANGERS. AFTER THAT I CHANGED THE OIL MYSELF. THE FIFTH OIL CHANGE WAS ON 4/18/08, WHEN I TOOK IT BACK TO SPEED. THE MILEAGE BETWEEN THE TWO SPEED CHANGES WAS 14,458. I PERFORMED ONE OIL CHANGE BETWEEN THE TWO DOCUMENTED WHICH WOULD MAKE IT APPROXIMATELY 7,200 MILES BETWEEN THE TWO. THIS IS A LITTLE MORE THAN WHAT IS SUGGESTED BETWEEN OIL CHANGES BUT NOT ENOUGH TO WARRANT MAZDA DECLINING WARRANTY REPAIR. I PLAN ON TAKING THIS UP WITH MAZDA'S UPPER MANAGEMENT IN HOPES THEY MIGHT MAKE THIS RIGHT. *TR