NHTSA Complaint #10236254 — 2007 CHRYSLER PACIFICA

MY 2007 FWD PACIFICA HAS BEEN TO THE SERVICE CENTER 4 TIMES SINCE I PURCHASED IT (APRIL 2008) - FOR THE SAME ISSUE. THE TRANSMISSION SHIFTS VERY "CLUNKY" AND SHUDDERS IN & OUT OF GEAR WHILE DRIVING. AT THE 3RD SHOP VISIT THE TORQUE CONVERTER WAS REPLACED & COMPUTER REFLASHED - PROBLEM CAME BACK IN ABOUT 300 MILES. LAST VISIT - REFLASH AGAIN - DEALER CALLED CHRYSLER & WAS TOLD THAT THEY (CHRYSLER) IS AWARE OF THE PROBLEM BUT ARE NOT DOING ANYTHING AT THIS POINT IN TIME. THE CAR IS STILL SHIFTING HORRIBLE - MUCH WORSE IF I USE THE AC, SOMETIMES THE ENGINE FAN COMES ON & WON'T SHUT BACK OFF (UNTIL THE NEXT MORNING), AND NOW WHILE I AM AT RED LIGHTS, THE CAR FEELS LIKE IT IS ABOUT TO STALL & SHAKES VERY BAD (THE FIRST TIME THIS HAPPENED I ACTUALLY THOUGHT SOMEONE REAR-ENDED ME - THAT'S HOW BAD IT SHAKES!) I TALKED TO THE DEALER WHERE I PURCHASED IT ABOUT RETURNING IT - BUT THEY WILL NOT GIVE ME CLOSE TO WHAT I PAID FOR IT. *TR