NHTSA Complaint #10235833 — 2001 DODGE RAM 1500 STRUCTURE

Complaint Details

ODI Number	10235833
Vehicle	2001 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	July 15, 2008
Date Filed	July 26, 2008
Mileage	198,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I HAVE A 2001 DODGE RAM 1500 PICKUP. NOTICED WALKING AROUND MY TRUCK ONE DAY A CRACK IN MY DASHBOARD STARTING AT THE WINDSHIELD RUNNING TO THE DRIVER COMPARTMENT. A CLOSER LOOK REVEALED 5 MORE CRACKS. I DIDN'T THINK IT WAS OLD ENOUGH FOR THIS TO HAPPEN BUT DECIDED TO GO ONLINE TO ORDER A REPLACEMENT DASH. I WAS VERY SURPRISED TO FIND NUMEROUS COMPLAINTS FROM OTHER DODGE RAM OWNERS HAVING THE SAME PROBLEM. A VIDEO OF A NEWS REPORT FROM A FLORIDA TV STATION IS WHERE I FOUND OUT ABOUT THIS SITE. THEY URGED ANY RAM OWNER WITH THIS PROBLEM TO CONTACT YOUR SITE. I WILL MOST LIKELY PAY TO HAVE THIS FIXED. MY CONCERN IS THAT THERE WAS A DEFECT IN MATERIAL FROM THE VENDOR DODGE USED FOR THE DASHBOARDS AND THEY WILL NOT OWN UP TO IT. THE NEWS REPORT MADE ME HAVE CONCERNS ABOUT PIECES OF THE DASH FALLING IN ON THE PASSENGER AIRBAG OR CAUSING ELECTRICAL PROBLEMS AND POSSIBLY SOME SAFETY ISSUES. *TR

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