NHTSA Complaint #10234390 — 2004 NISSAN QUEST ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10234390
Vehicle	2004 NISSAN QUEST
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 28, 2008
Date Filed	July 15, 2008
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WAS TOLD ON 6/28/08 THAT MY QUEST NEEDED A NEW "BRAIN" FOR THE COMPUTER AND THIS IS WHAT WAS CAUSING THE VEHICLE TO NOT GO OUT OF SECOND GEAR. WE ARE STILL WAITING ON THE PART AND NISSAN USA HAS NO ANSWERS FOR WHEN THE PART WILL BE IN. THEY HAVE REFUSED US A RENTAL BECAUSE IT IS NOT THEIR POLICY BECAUSE THE 5/60 WARRANTY IS OUT, BUT THE PART TO THE ENGINE IS UNDER WARRANTY. THE CAR IS UNSAFE TO DRIVE - THE TRANSMISSION OFTEN SLIPS AS WELL AS PROVIDES NO ACCELERATION MOST OF THE TIME. *TR

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