NHTSA Complaint #10233122 — 2004 VOLVO XC90

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10233122
Vehicle	2004 VOLVO XC90
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 20, 2008
Date Filed	July 3, 2008
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2004 VOLVO XC90 THAT HAS 52,000 MILES ON IT. I STARTED RECEIVING A "BRAKE FAILURE" WARNING AND TOOK IT IN TO MY MECHANIC. HE SAID IT WAS ABS/DSTC CONTROL MODULE WHICH REGULATES THE ANTI-LOCK BRAKES AND DYNAMIC STABILITY CONTROL. THIS IS A SAFETY FEATURE, AND ACCORDING TO MY MECHANIC, HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. IT REQUIRES REPLACING WITH A FACTORY PART, AND REPROGRAMMING OF THE COMPUTER AT A COST TO THE CONSUMER OF ABOUT $1100. LABOR FOR THIS IS APPROXIMATELY $250. SINCE THIS IS A SAFETY FEATURE, AND DUE TO THE FACT THAT THIS IS SUCH A COMMON PROBLEM WITH THIS VEHICLE, I FEEL IF IS REASONABLE TO REQUEST THAT VOLVO RECALL THESE VEHICLES AND REPAIR THIS FEATURE. *TR

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