NHTSA Complaint #10232625 — 2007 DODGE RAM 2500 STRUCTURE:BODY

Complaint Details

ODI Number	10232625
Vehicle	2007 DODGE RAM 2500
Component	STRUCTURE:BODY
Date of Incident	June 20, 2008
Date Filed	June 29, 2008
Mileage	2,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TRAVELING ON A DIRT ROAD, OUR 2007 2500 DODGE RAM HIT A THREE INCH STUMP, (WE WERE ONLY GOING ABOUT 5 M.P.H.) RESULTING IN BENDING THE DIFFERENTIAL HOUSING AND SUBSEQUENTLY RELEASING ALL THE DIFFERENTIAL FLUID. THIS CAUSED THE FRONT AXLE TO LOCK UP ON THE HIGHWAY. THE TRUCK SKIDDED TO THE SIDE OF THE ROAD. OUR 1996 PATHFINDER NAVIGATED THE AFOREMENTIONED ROAD SEVERAL TIMES AND WE NEVER HAD ANY PROBLEMS. ALL OF THE COMPONENTS THAT WERE HOUSED IN THE FRONT AXLE HAD TO BE REPLACED. WE STRONGLY FEEL THAT IT IS A DESIGN ERROR, BUT CHRYSLER REFUSED TO COVER UNDER MANUFACTURE WARRANTY, CITING DRIVER ERROR. (THE TRUCK IS LESS THAN A YEAR OLD) IF MY HUSBAND HADN'T REALIZED THAT THERE WAS FLUID LEAKING AFTER THE 'MINOR BUMP', WE WOULD HAVE WRECKED GOING 70 M.P.H. ON THE HIGHWAY. THE DODGE RAM IS TOUTED AS BEING BUILT 'RAM TOUGH' BUT SUCH A 'MINOR BUMP' COULD HAVE COST US OUR LIVES HAD WE NOT REALIZED WHAT HAD HAPPENED. CHRYSLER SHOULD HAVE A RECALL. *TR

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