NHTSA Complaint #10994078 — 2007 DODGE RAM 2500 STRUCTURE:BODY

Complaint Details

ODI Number	10994078
Vehicle	2007 DODGE RAM 2500
Component	STRUCTURE:BODY
Date of Incident	May 15, 2017
Date Filed	June 9, 2017
Mileage	220,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE PASSENGER TRACK BAR MOUNT AND SHOCK MOUNT HAS FRACTURES IN THE WELDS TO THE AXLE HOUSING. THE SHOCK BRACKET UNDERNEATH WEAR THE BOTTOM OF THE PASSENGER SHOCK BOLTS IN IS COMPLETELY BROKEN AND THE BOTTOM OF THE SHOCK IS JUST FLOATING WITH NO STABILITY. THIS IS A FACTORY WELD AND THE 2013-2014S HAVE THE SAME ISSUE BUT ARE THE ONLY ONES WITH AN OFFICIAL RECALL. IT'S BEEN REPORTED ON MANY PREVIOUS YEARS AND CHRYSLER/DODGE WILL NOT FIX IT. I AM UNABLE TO TAKE A PICTURE OF THE THE SHOCK BOLT AS IT IS BLOCKED BY THE TRACK BAR MOUNT, BUT I DID GET THE TRACK BAR MOUNT CLEARLY WITH THE MAJOR FRACTURES. THERE ARE MORE ON THE INNER SIDE OF THE PASSENGER AXLE HOUSING. THIS CREATES A MAJOR SAFETY ISSUE IF IT COMPLETELY FAILS.

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