NHTSA Complaint #10232326 — 1999 PONTIAC GRAND AM

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10232326
Vehicle	1999 PONTIAC GRAND AM
Component	SUSPENSION:FRONT
Date of Incident	May 25, 2008
Date Filed	June 25, 2008
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE COIL SPRING ON THE STRUT ON THE FRONT OF A 1999 PONTIAC GRAND AM BROKE. THIS WAS REPLACED WITH A NEW SPRING ON BOTH SIDES OF THE CAR. IN TALKING TO MANY REPAIR SHOPS, THIS IS A VERY COMMON PROBLEM WITH THIS SERIES OF GM CARS. THIS INCIDENT HAPPENED AT LOW SPEED IN TOWN, BUT HAD IT HAPPENED AT HIGHWAY SPEED THE OUTCOME COULD HAVE BEEN A BAD WRECK. THE LOCAL SERVICE MANAGER AT THE PONTIAC DEALER STATED THIS WAS FAIRLY COMMON, BUT THEY WOULD ONLY PAY FOR REPAIRS IF THE OWNER HAD AN EXTENDED WARRANTY. I HAVE THE OLD PARTS IN MY POSSESSION. THIS WAS A CLEAN BREAK, NOT SOMETHING THAT WAS CRACKED FOR A PERIOD OF TIME. *TR

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