NHTSA Complaint #10317449 — 1999 PONTIAC GRAND AM

AFTER PERFORMING A SEARCH OF YOUR DEFECTS DATABASE I WANTED TO REPORT THAT THE NHTSA ACTION NUMBER PE03031 HAPPENED TO ME ON BOTH FRONT SPRINGS AND ONE REAR SPRING. THE FAILURE OCCURRED EXACTLY IN THIS MANOR DESCRIBED. I DO NOT HAVE THE EXACT DATES OF THE INCIDENTS BUT THE FAILURES HAPPENED AT DIFFERENT TIMES. BASED ON PARTS BILLS I BELIEVE THIS OCCURRED IN 9/2003 AND 9/2005 FOR THE FRONT SPRINGS AND 8/2007 FOR THE REAR SPRING. I PERSONALLY MADE THE REPAIRS AND PROBABLY HAVE THE FAILED SPRINGS STILL (STORED INSIDE) SINCE YOU CAN NOT JUST TOSS THEM IN THE GARBAGE. FORTUNATELY THE FRONT SPRING FAILURES OCCURRED WHEN THE VEHICLE WAS PARTED OVERNIGHT AND DISCOVERED THE NEXT MORNING WHEN LEAVING. THE REAR SPRING FAILED WHILE THE CAR WAS IN MOTION BUT WAS DRIVABLE. IF THE FRONT SPRINGS FAILED WHILE THE CAR WAS TRAVELING THIS WOULD HAVE BEEN A SERIOUS FAILURE DUE TO THE CAR BODY AND STRUT RUBBING ON THE WHEEL RIM AND TIRE WHICH WOULD HAVE CAUSED AN INABILITY TO STEER THE CAR. WHEN I WENT TO THE DEALER TO BUY THE PART THEY SEEMED TO KNOW EXACTLY WHAT SCREEN TO GO TO. I THOUGHT THAT WAS ODD BECAUSE USUALLY THEY HAVE TO DIG ON THE SCREENS OF THEIR COMPUTER BEFORE THEY FIND THE RIGHT SCREEN IT BUT IN THESE SITUATIONS THEY WENT RIGHT TO IT. WHICH INDICATED TO ME THAT THIS IS NOT THE FIRST, SECOND, THIRD OR FORTH TIME THIS PART WAS BEING LOOKED FOR ON THIS CAR. I SHOULD HAVE REPORTED THIS FAILURE TO THE NHTSA BUT DID NOT, FELT IT WAS BAD LUCK BUT THINKING BACK ON IT NOW AND REMEMBERING HOW THE DEALER PARTS COUNTER HANDLED THE PART LOOK UP I PROBABLY SHOULD HAVE. SO THIS REPORT IS TO CORRECT MY ERROR. *TR