NHTSA Complaint #10231877 — 2003 DODGE RAM QUAD CAB STRUCTURE

Complaint Details

ODI Number	10231877
Vehicle	2003 DODGE RAM QUAD CAB
Component	STRUCTURE
Date of Incident	June 20, 2008
Date Filed	June 21, 2008
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 2003 DODGE RAM QUAD CAB, LARAMIE DASH STARTED CRACKING AND NOW HAS 3 CRACKS. I THOUGHT I WAS ONLY ONE WITH THIS PROBLEM UNTIL TODAY. ONE SIGHT ALONE HAD 103 REPORTS OF THE SAME CRACKS WHERE THEY STARTED AND IN THE SAME ORDER AS HOW MINE STARTED. DODGE RECOGNIZES THIS AS A DEFECT BUT ARE NOT WILLING TO RECALL. AT THIS POINT IT IS CUSTOMER SATISFACTION ISSUE AS WELL AS SAFETY ISSUE. WITH THE AIRBAGS INSTALLED IN THE DASH, WHAT HAPPENS IF THE CRACKS CONTINUE AND CAUSE AN AIRBAG TO DEPLOY WITHOUT A CRASH. IS IT GOING TO TAKE SOMEONE GETTING KILLED BEFORE THE COMPANY RECOGNIZES THEY NEED TO RECALL SUCH AS FORD DID SEVERAL YEARS AGO WITH THE DEFECTIVE TIRES, THEY WAITED UNTIL PEOPLE DIED, I JUST DO NOT UNDERSTAND WHY A COMPANY WOULD REPRESENT THEMSELVES FALSELY, DODGE PROMOTES THEIR PRODUCTS AS QUALITY AND TOP OF THE LINE. I BEG TO DIFFER, ANY ASSISTANCE IN THIS MATTER WILL HELP THOSE FAMILIES DRIVING DOWN THE ROAD IN THESE UNSAFE VEHICLES. *TR

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