NHTSA Complaint #10231624 — 2004 PONTIAC VIBE

TL*THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE WINDOW BEGAN MAKING A LOUD POPPING AND CLICKING NOISE. IT SOUNDED AS IF THE WINDOW WERE ABOUT TO SHATTER. THE NOISE OCCURRED EVERY TIME THE WINDOW MECHANISM WAS ACTIVATED. RECENTLY, THE CONTACT RECEIVED A SAFETY RECALL NOTICE RELATED TO THE WINDOW REGULATOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR; HOWEVER, THE REPAIR WAS DONE INCORRECTLY BECAUSE THE FAILURE STILL PERSISTS. THE VEHICLE HAS NOT BEEN REPAIRED A SECOND TIME BECAUSE THE DEALER REFUSED TO CORRECT THE FAILURE FOR FREE. THE FAILURE MILEAGE WAS 74,000 AND CURRENT MILEAGE WAS 123,182.