NHTSA Complaint #10231386 — 2002 MAZDA MPV POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10231386
Vehicle	2002 MAZDA MPV
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 16, 2008
Date Filed	June 17, 2008
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

WE HAVE SENT IN OUR MAZDA MPV 2002 VAN INTO 3 DIFFERENT DEALERSHIPS SIX TIMES FOR THE SAME TRANSMISSION ISSUES. EVERYONE EXCEPT ONE GAVE US A COULD NOT REPLICATE PROBLEM ANSWER. HOWEVER, THE ONE DEALERSHIP THAT COULD REPLICATE THE PROBLEM SAID IT WAS THE MECHANICS OF THE TRANSMISSION AND WE SHOULD NOT WORRY BUT LOGGED IN AN INCIDENT DURING OUR WARRANTY IN CASE WE HAD PROBLEMS IN THE FUTURE. THEY ALSO INDICATED THAT IT WOULD BE HANDLED AS A WARRANTY PROBLEM WHEN AND IF THE PROBLEM BECAME WORSE AND NEEDED REPAIRED. NOW, THE PROBLEM OCCURS ALL OF THE TIME WITH 3,4,5 GEARS SHIFTING HARD. MAZDA HAS NOT CORRECTED THIS ISSUE AND WANTS TO CHARGE ME MONEY FOR THE REPAIRS. AFTER CONSULTING TWO TRANSMISSION SPECIALIST, THEY SAID IT NEEDED A REBUILT OR REPLACED TRANSMISSION. *TR

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