NHTSA Complaint #10361825 — 2002 MAZDA MPV POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10361825
Vehicle	2002 MAZDA MPV
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 8, 2010
Date Filed	October 22, 2010
Mileage	91,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING MY 2002 MAZDA MPV MINIVAN WITH 91,000 MILES ON IT ON THE FREEWAY AND WHEN I TRIED TO ACCELERATE, IT WOULD NOT SHIFT INTO HIGHER GEAR. IT SEEMED TO GO INTO NEUTRAL AND I BEGAN LOOSING SPEED. I HAVE DONE ALL MAINTENANCE AS WAS SUGGESTED IN THE HANDBOOK BY MAZDA. IN FACT, MAZDA HAS DONE ALL OF THE MAINTENANCE. THIS WAS INCREDIBLY DANGEROUS AS THERE WERE NO WARNING SIGNS. I WAS TOLD BY MAZDA THAT IT NEEDED A NEW TRANSMISSION AND MAZDA REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. *TR

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