NHTSA Complaint #10231179 — 1997 AUDI A4 ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	10231179
Vehicle	1997 AUDI A4
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	January 13, 2004
Date Filed	June 16, 2008
Mileage	67,487 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 1997 AUDI A4. IN JANUARY OF 2004, THE CONTACT WAS INFORMED OF A RECALL ON HIS VEHICLE REGARDING THE IGNITION SWITCH. THE DEALER PERFORMED THE RECALL REPAIR FOR FREE; HOWEVER, THE IGNITION SWITCH FAILED IN 2007. THE DEALER CONDUCTED A VISUAL INSPECTION. A TECHNICIAN STATED THAT BECAUSE THE REPLACEMENT HAD BEEN DONE IN 2004, A NEW IGNITION SWITCH WOULD NOT BE NECESSARY. ON JUNE 9, 2008, THE IGNITION SWITCHED FAILED AGAIN. WHEN THE FAILURE OCCURRED, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE. AS A RESULT, THE BATTERY DRAINED. HE TOOK THE VEHICLE TO THE DEALER AGAIN AND THEY STATED ONCE MORE THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, THEY WERE NOT RESPONSIBLE. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 67,487 AND CURRENT MILEAGE WAS 141,500.

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