NHTSA Complaint #10170947 — 1997 AUDI A4 ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	10170947
Vehicle	1997 AUDI A4
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	October 1, 2006
Date Filed	October 16, 2006
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN ON THE IGNITION, THE KEY TURNED FORWARD BUT WOULD NOT SPRING BACK INTO PLACE. THE IGNITION HOUSING RETURN SPRING ANCHOR POINT FRACTURED CAUSING THE RETURN SPRING FORCES TO BE FAULTY FOR RETURNING THE IGNITION KEY TO THE PROPER POSITION AFTER STARTING THE VEHICLE. THE SERVICE DEALER WAS NOTIFIED WHO DETERMINED THAT THE ORIGINAL PARTS WERE REPLACED UNDER RECALL CAMPAIGN ID#00V317000. THE CONTACT INSISTED THAT EVEN THOUGH THE ORIGINAL PARTS WERE REPLACED, THE REPLACED PARTS MAY HAVE BEEN FAULTY. THE SERVICE DEALER REFUSED TO REMEDY THE PROBLEM UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED, AND DETERMINED THAT IT WAS NOT AN OPEN CAMPAIGN.*AK

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