NHTSA Complaint #10231171 — 2002 MERCURY SABLE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10231171
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:REAR
Date of Incident	June 16, 2008
Date Filed	June 16, 2008
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. ON JUNE 16, 2008, WHILE THE VEHICLE WAS BEING ALIGNED, THE CONTACT DISCOVERED THAT BOTH REAR SPRINGS FAILED. HE CALLED THE DEALER AND WAS INFORMED THAT THE TOTAL COST FOR THE REPAIR WOULD BE $500. THE VEHICLE NEEDED TO BE INSPECTED AND REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

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