NHTSA Complaint #10231170 — 2004 GMC ENVOY XL ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10231170
Vehicle	2004 GMC ENVOY XL
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 14, 2008
Date Filed	June 16, 2008
Mileage	400,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HELLO, HOPE YOU CAN HELP MYSELF AND OTHER PERSONS FROM NOT HAPPENING. I CAME HOME FROM WORK SATURDAY, AND PARKED IN THE GARAGE AS USUAL. AFTER BEING HOME AND WATCHING SOME TV I KNOW FOR SURE WAS 2 IN A HALF HOURS. MY WIFE ASKED OF ME TO GO TO THE GARAGE TO GET SOME ICE CREAM, WE HAVE A FREEZE IN THERE. I WALKED IN THE DOOR AND COULDN'T BELIEVE HOW HOT! IT WAS IN THERE IT WASN'T A HOT DAY AT ALL TO MAKE THE GARAGE SIZZLE. WE HAVE A THERMOMETER GAUGE IN THERE AND BELIEVE ME IT READ 100 . I WAS SHOCKED! I WENT INTO THE HOUSE TO GET MY WIFE, TO LET HER FEEL THE HEAT, AND TRY TO FIND THE SOURCE OF THE PROBLEM. WE BOTH THOUGHT IT WAS THE FREEZER, BECAUSE THAT'S THE ONLY THING PLUG IN. WE FELT THE FREEZER FROM THE OUTSIDE , IN SOME PLACES IT WAS HOT. I COULDN'T TAKE THE HEAT ANY MORE AND OPENED THE GARAGE DOOR. THERE WAS NO SMELL OF ANYTHING THAT COULD BE WRONG. THEN I TOUCH MY ENVOY, AND HOOD OF THE CAR WAS HOT, THEN WE STARTED TO FEEL AROUND THE HEAT FROM THE CAR WAS CLOSE ENOUGH TO MAKE THE FREEZER HOT. I OPENED THE HOOD AND THE PART TO KEEP THE HOOD UP WAS TO HOT TO HANDLE. I MANGE NOTHING WAS BURNING NO SMELL JUST HEAT INSIDE AND OUT. I PULLED IT OUT OF THE GARAGE BECAUSE OF FEAR MY GARAGE GOING UP IN FLAMES, WITH GASOLINE AND OTHER FLAMMABLES. I OPEN THE DOOR, AND WOW THE HEAT I HURRIED AND PULLED IT OUT. I LOOKED AT THE GAUGES AND THEY ALL READ NORMAL? I ASKED A FEW FRIENDS AND THEY COULDN'T FIGURE IT OUT. WE LEFT THE ENVOY IN THE DRIVE ALL WEEKEND, AND LEFT THE GARAGE DOOR OPEN TO VENT OUT. TO MY KNOWLEDGE THIS HAS NEVER HAPPEN BEFORE. WE DO HAVE THE BUMPER TO BUMPER PLAN. COULD YOU PLEASE CHECK INTO PROBLEM IT COULD SAFE A LOT OF LIVES. THANK GOD MY WIFE WANTED THAT ORANGE SHERBERT. *TR

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