NHTSA Complaint #10231070 — 2007 CADILLAC CTS

THIS LETTER IS PLEADING TO BE RELEASED FROM LEASE AGREEMENT AND REFUNDED THE MONEY INVESTED IN MY CAR. I?M NO LONGER HAPPY WITH THE QUALITY OF THE CADILLAC CTS AND THE NUMBER OF RECALLS ASSOCIATED WITH THESE VEHICLES. IN ESSENCE, I HAVE BEEN LEASED TWO NEW VEHICLES THAT WERE LEMONS ACCORDING TO LEMON LAWS IN THE STATE OF VIRGINIA. I HAVE HAD THE SAME SAFETY PROBLEM REPAIRED MORE THAN THREE TIMES WITH BOTH CARS. AT THIS POINT, I AM TRULY NERVOUS TO DRIVE MY CAR, MORE SO AFTER READING THE MANY REPORTS OF PEOPLE EXPERIENCING CAR FIRES, SUDDENLY LOSING CONTROL OF THEIR CAR ON THE HIGHWAY, AND GEARS LOCKING UP. MOST IMPORTANTLY, THE CAR IS NOT SAFE AND I?M SCARED TO CONTINUE TO SUBJECT MYSELF AND YOUNG CHILDREN TO POSSIBLE INJURIES BECAUSE OF THE POWER DRAIN SAFETY PROBLEMS I?VE EXPERIENCED BEFORE AND AFTER THE RECALL. TO DATE, MY 2007 CTS HAS BEEN REPAIRED 4 TIMES FOR THE AXLE/DIFFERENTIAL. I?M NOT AN EXPERT BUT IN MY FINDINGS, THE POWER TRAIN DEALS WITH DIFFERENTIAL UNIT, AXLE ASSEMBLY, SHAFT SEAL LEAK, AND THE AUTOMATIC TRANSMISSION. LUCKILY, THESE REPAIRS WERE COVERED UNDER THE WARRANTY. HOWEVER, THE SERVICE DEPARTMENT IS JUST APPLYING A BAND AID TO THE SITUATION. I?M CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT TIME AND WHO WILL BE RESPONSIBLE FOR FUTURE EXPENSES WHEN THE WARRANTY EXPIRES. AS A RESULT OF ALL THIS, I WOULD LIKE TO BE RELEASED FROM THE REMAINDER OF MY LEASE AGREEMENT AND REFUNDED THE PAYMENTS MADE TO GMAC DUE TO THE LEMON LAW. I HAVE NEVER BEEN LATE ON MAKING PAYMENTS ON MY CARS. AS OF JUNE 2008, I HAVE PAID $14,187.80 TOWARDS MY 2007 CTS AND LOOK FORWARD TO BEING COMPENSATED FOR A CAR NOT MECHANICALLY SUITABLE TO DRIVE. YOUR RESPONSE WILL BE GREATLY APPRECIATED. SHOULD YOU NEED ADDITIONAL INFORMATION, I CAN BE REACHED AT 301-332-4329. THANKS IN ADVANCE FOR TIME AND ATTENTION ON THIS MATTER. RESPECTFULLY, LAJUAN HOWARD *TR