NHTSA Complaint #10230788 — 2001 FORD EXPLORER

TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 75 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. SHE BEGAN HEARING A CLICKING NOISE AND SMELLED SOMETHING BURNING. HE DEACTIVATED THE CRUISE CONTROL, BUT THE BURNING SMELL PERSISTED. THE CONTACT DID NOT CONTINUE TO DRIVE THE VEHICLE. HE RECEIVED A SAFETY RECALL NOTICE THREE MONTHS AGO, BUT THE SWITCH WAS NEVER DISCONNECTED OR REPAIRED. NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 80,016.