NHTSA Complaint #10222358 — 2001 FORD EXPLORER

RECEIVED RECALL NOTICE IN AUGUST 2007 FOR PROBLEMS WITH SPEED CONTROL ON 2001 FORD EXPLORER. CALLED LOCAL FORD DEALER, WAS TOLD NO PARTS SHIPPED FROM FORD YET, WILL BE DECEMBER BEFORE THEY GET THEM. CALLED IN JAN 08, STILL NO PARTS, WILL BE MARCH BEFORE THEY GET THEM, CALLED MARCH 26, 2008 WAS TOLD NO PART SHIPPED, WILL BE END OF MAY AT THE EARLIEST. FORD MOTOR COMPANY KNEW OF THE PROBLEM WAY BEFORE THE RECALL NOTICES WERE SENT OUT IN AUGUST 07. FORD WOULD HAVE SPENT MONTHS DENYING THERE WAS A PROBLEM AND THEN MORE TIME TRYING TO FIND A WORK AROUND BEFORE FINALLY ADMITTING THEY HAD NO CHOICE BUT TO FOLLOW GOV.'T GUIDELINES AND DO A RECALL - MONTHS IF NOT LONGER BEFORE THE LETTERS WERE SENT OUT. PLENTY OF TIME TO KNOW HOW MANY VEHICLES WERE EFFECTED AND GET THE PARTS ORDERED. IT WILL BE A MINIMUM OF 1 YEAR SINCE THE PROBLEM WAS NOTICED AND LETTERS SENT BEFORE THE PARTS ACTUALLY ARRIVE AT THE DEALERS FOR REPAIR OF PROBLEM. INEXCUSABLE! AND THE NHTSA SHOULD BE DOING MORE THAN IGNORING IT! *TR