NHTSA Complaint #10230511 — 2001 VOLKSWAGEN PASSAT

MY 2001.5 PASSAT HAS FLOODED THREE TIMES, TWICE THROUGH THE POLLEN FILTER AND ONCE THROUGH THE SUN ROOF. MY INSURANCE COMPANY PAID $6000 FOR THE LAST REPAIR. THE ELECTRICAL IN THE PASSENGER COMPARTMENT WAS DESTROYED TWICE. FOR THE LAST THREE YEARS THE SUN ROOF OPENS ON ITS OWN WHEN THE CAR IS PARKED, ENGINE OFF. RAIN WOULD AGAIN DESTROY THE ELECTRICAL WERE THIS TO HAPPEN DURING A STORM. I CHECK ON THE CAR EVERY NIGHT TO BE CERTAIN THAT THE ROOF IS CLOSED. VW WILL TAKE NO RESPONSIBILITY FOR THIS. THE VERY WORST HAPPENING WAS WHEN I HAD HAD THE CAR FOR ONE WEEK AND ATTENDED A VERY TRAGIC FUNERAL. THE HORN STARTED BEEPING AS IF AT A WEDDING. I DROVE OUT OF THE PROCESSION AND TO A SAFE PLACE WHERE I CALLED FOR TOWING. THIS CAR IS A LEMON AND I WANT VW TO HONOR THEIR RESPONSIBILITIES TO THEIR CONSUMERS. THEY WANT ME TO PAY FOR A DIAGNOSIS WHICH COULD COST $1000, AND THEY WOULD THEN DECIDE WHAT TO DO. I HAD VW PICK UP THE CAR AND FIX THE SIDE AIR BAG STRIP THAT HAD FALLEN AND HUNG OVER THE PASSENGER SIDE'S WINDOW. THEY CLAIM THEY NEVER SERVICED THIS. THEY ARE NOT TRUTHFUL IN THEIR SERVICE TO ME. HOW FOOLISH IT WOULD BE TO HAVE THEM DIAGNOSE A PROBLEM THEY WOULD CHARGE ME TO FIX ...LIKE GIVING A THIEF KEYS TO THE HOUSE. *TR