NHTSA Complaint #10230399 — 2003 GMC SIERRA 1500 STEERING

Complaint Details

ODI Number	10230399
Vehicle	2003 GMC SIERRA 1500
Component	STEERING
Date of Incident	April 11, 2008
Date Filed	June 9, 2008
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

CLUNKING NOISE AND VIBRATION IN STEERING COLUMN AT LOW SPEEDS ON BUMPY ROADS, ESPECIALLY WHEN TURNING CORNERS. FEELS LIKE SERIOUS FRONT-END MECHANICAL PROBLEMS. CURRENT MILEAGE ON MY 2003 GMC SIERRA IS 60,000. I LEARNED FROM GM THAT THE INTERMEDIATE STEERING SHAFT HAD ALREADY BEEN REPLACED AT 24,000 MILES UNDER WARRANTY, BUT IT NEEDED REPLACING AGAIN. $207 FOR NEW SHAFT AND $92 LABOR. NEW, IMPROVED PART # IS 19153614. IF GM KNEW THE ORIGINAL SHAFT WAS DEFECTIVE, WHY DIDN'T THEY HAVE TO RECALL IT? *TR

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