NHTSA Complaint #10230083 — 2000 FORD TAURUS

TODAY OUR FORD SERVICE SHOP INFORMED US WE HAVE A BROKEN REAR COIL SPRING. THE COIL MUST BE REPLACED ALONG WITH THE STRUT. FAILURE TO DO SO MAY RESULT IN A PORTION OF THE BROKEN SPRING COMING LOOSE AND PUNCTURING THE REAR TIRE. OBVIOUSLY, A TIRE BLOWOUT AT HIGHWAY SPEEDS IS DANGEROUS. WE HAD THE SPRING REPLACED. DURING THE PROCESS, THE REPAIRMAN INDICATED FORD HAD ISSUED A RECALL FOR THE FRONT COIL SPRINGS FOR EXACTLY THIS REASON. THE REPAIR MAN EXPLAINED THAT THE SPRINGS ON BOTH THE FRONT AND REAR OF THE CAR ARE EXACTLY THE SAME. FAILURE OF ANY OF THOSE SPRINGS COULD RESULT IN A BLOWN TIRE. I ASKED HIM WHY FORD HAD NOT THEN RECALLED ALL THE SPRINGS SINCE A) THEY ARE THE SAME PART; B) FAILURE RESULTS IN THE SAME DANGEROUS CONDITION. HE COULD NOT EXPLAIN WHY. I WROTE A LETTER FOR FORD ASKING WHY THEY HAD NOT RECALLED ALL SPRINGS, THEY SUGGESTED I CONTACT THE NHTSB. SO, WHY ARE THE REAR SPRINGS NOT RECALLED IF THEY ARE THE SAME PART AND THE END RESULT IF THEY FAIL IS THE SAME???? *TR