NHTSA Complaint #10229877 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10229877
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 31, 2008
Date Filed	June 4, 2008
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY WIFE AND I OWN A 2002 FORD EXPLORER XLT. THE VEHICLE O/D LIGHTS STARTED BLINKING AND THE CHECK ENGINE LIGHT AS WELL. THE SUV THEN JUST QUIT. TOOK THE VEHICLE TO A MECHANIC AND IT HAS BEEN DIAGNOSED WITH COMPLETE TRANSMISSION FAILURE. AFTER READING MANY OTHER WEB SITES THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS PARTICULAR VEHICLE AND MODEL YEAR. FORD IS AWARE OF THE PROBLEM, EVEN GOING SO FAR AS ISSUING A TECHNICAL SERVICE BULLETIN ABOUT IT. IF IT HAS BECOME STANDARD PRACTICE FOR THESE TRANSMISSIONS TO FAIL THEN FORD NEEDS TO BE HELD ACCOUNTABLE FOR THE COST OF THE REPAIRS. *TR

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