NHTSA Complaint #10229807 — 2002 CHEVROLET TRAILBLAZER

ON 5/25/08 ENGINE QUIT. TOWED TO GARAGE. RAN DIAGNOSTICS,COMPRESSION TESTS # 3 CYLINDER BAD -NO COMPRESSION. GARAGE GAVE ME A COPY OF CHEVROLET BULLETIN NO. 03019 SAYS ENGINE BAD ON 01 AND 02, 4.2L ENGINES. MIKE'S GARAGE ( ASE CERTIFIED- MASTER MECHANICS, JEFF-813-988-5689) SAID TAKE TO CHEVROLET - HAD IT TOWED AUTOWAY CHEVROLET, TAMPA, FL. GAVE THEM THE BULLETIN - GOT A CALL FROM JACIN HOGELAND (SERVICE) A PIECE (THE END) OF THE SPARK PLUG BROKE OFF AND WENT INTO THE CYLINDER- ENGINE IS SHOT. NOT UNDER WARRANTY. JEFF, MIKES GARAGE SAYS THEY PULLED THE PLUGS, DID COMPRESSION CHECK AND NO PLUGS WERE BROKEN. THE PLUGS ARE THE ORIGINAL ONES FROM CHEVROLET AND ARE GUARANTEED 100,000 MILES. THE TRAILBLAZER LOOKS NEW, GARAGE KEPT, DRIVEN WEEKENDS, HAS 42,000 MILES. CHEVROLET WANTS $6,500.00 FOR NEW ENGINE, $5,000.00 FOR USED ONE. HAVE CALLED CHEVROLET, COMPLAINED, THEY SAY WELL, NOT SAME PROBLEM LISTED IN BULLETIN. IT'S THE SPARK PLUG. I SAY SPARK PLUG SUPPOSED TO LAST 100,000 MILES-FIX IT. THEY SAID THEY WOULD GET BACK TO ME ON 6/4 OR 6/5. TODAY 6/3/08 RECEIVED A TELEPHONE CALL JACIN @ AUTOWAY, WANT ME TO AUTHORIZE THEM- PULL THE HEAD TO FIND OUT EXACTLY WHAT HAPPENED TO ENGINE. SAID THOUGHT YOU TOLD ME WHAT HAPPENED. HE SAID , CHEVROLET IS GOING TO NEED TO KNOW BEFORE THEY TALK TO ME. I SAID I THOUGHT YOU MADE A DETERMINATION. HIS ANSWER IS THEY NEED TO KNOW WHAT HAPPENED, BEFORE THEY CAN MAKE ANY SETTLEMENTS. I ASKED WHAT HAPPENS, IF THEY STILL SAY SPARK PLUG AND NO WARRANTY. HIS ANSWER WAS WOULD COST ME $1,400.00 TO HAVE HEAD PULLED. I WOULD STILL HAVE TO BUY ENGINE FOR $6500 OR $5000 USED. I SAID IF NOT COVERED I WOULD HAVE MIKE'S GARAGE DO THE WORK. HE SAID THAT I WOULD BE LIABLE FOR $1,400.00 TO PULL THE HEAD. WHAT IS GOING ON HERE. I LOOK ON THE INTERNET AND THERE COMPLAINTS ALL OVER ABOUT THE ENGINE, YET NO RECALLS. JUST A BULLETIN THAT THIS WHAT CHEVROLET WILL DO. *TR