NHTSA Complaint #10229780 — 1997 DODGE CARAVAN

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10229780
Vehicle	1997 DODGE CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 23, 2008
Date Filed	June 3, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE THE CONTACT COULD PAY FOR THE REPAIRS, THE NEW TRANSMISSION FAILED. THE DEALER INFORMED HER THAT SHE WOULD HAVE TO PAY FOR ANY NEW REPAIRS MADE TO THE VEHICLE AT THE COST OF $900. WHILE THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS, SOMEONE IN THE SERVICE CENTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE MILEAGE INFORMATION AND VIN WERE UNKNOWN.

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