NHTSA Complaint #10229678 — 2007 DODGE CALIBER

MY 2007 DODGE CALIBER HAS BEEN IN AND OUT OF THE SHOP 8 TIMES (INVOICES ENCLOSED). AND 5 OF THE COMPLAINTS WERE ABOUT THE RATTLING MY ENGINE WAS MAKING. NOV 11 ? RATTLING ON PASSENGER SIDE ALSO A TICKING NOISE IN THE PASSENGER SIDE. RESULT: TECH FOUND MISSING BOLT ON FENDER CAUSING THE RATTLE. NOV 30 ? RATTLING NOISE IN ENGINE AREA; ALSO RATTLING NOISE WHEN ON INCLINE AND ACCELERATES RESULT: NO SERVICE PERFORMED ? UNABLE TO DUPLICATE. MARCH 28, 2008 ? ENGINE MAKING NOISE RATTLING NOISE ON THE PASSENGER SIDE. RESULT: NO SERVICE PROVIDED ? UNABLE TO DUPLICATE CUSTOMER CONCERNED, THEY SUGGESTED A PART FOR MY VEHICLE. THEY ORDERED IT AND CALLED ME WHEN THE PART WAS AT THE SHOP.) APRIL 12, 2008 -THEY REPLACE THE EXHAUST MID-PIPE ISOLATOR, RE-TORQUED THE MID-PIPE CLAMP. APRIL 17, 2008 ? I TOLD THEM THE CAR IS STILL MAKING RATTLING NOISES AND THEY TYPED ? CUSTOMER STATES VEH. MAKING NOISE IN FRONT OF THE VEH. RESULT: THEY ERASED & REPROGRAMMED GPEC POWERTRAIN CONTROL MODULE WITH NEW SOFTWARE. THEY TOLD ME MY CAR WAS FIXED I TOOK IT ON A TEST DRIVE. THEY DID NOT FIX THE PROBLEM. I NEVER TOOK THE CAR HOME WITH ME. IT STAYED IN THE SHOP FOR ANOTHER WEEK.) APRIL 23, 2008 ? CUSTOMER STATES VEH. MAKING RUMBLING NOISE AT 1500 RPM. (THIS HAS BEEN THE SAME COMPLAINT OVER AND OVER AGAIN.) RESULT: IDLER PULLEYS CAUSING EXCESSIVE VIBRATION. REPLACEMENT OF THE IDLER PULLEYS. NOW, THE RATTLING IS MINIMAL, HOWEVER I STILL HEAR IT, CONSTANTLY, AND THE NERVE WRECKING TICKING ON THE PASSENGERS SIDE OF THE CAR. I TOLD THEM NOW THAT THE RATTLING IS MINIMAL THE ENGINE STILL DOES NOT SOUND RIGHT (STRAINING) AND NOW THERE ARE OTHER NOISES THAT CAN BE HEARD WHILE DRIVING. THIS CAR HAS CUT OFF ON ME WHILE MAKING A TURN AND HAS ALMOST STALLED ON ME, NOW, THREE TIMES.. I WROTE DAIMLERCHRYSLER A THIRD LETTER -PLEASE TAKE ACTION UNDER THIS ACT: VIRGINIA MOTOR VEHICLE WARRANTY ENFORCEMENT ACT. I HOPE THEY TAKE THIS CAR BACK... I DON'T FEEL SAFE DRIVING MY DAUGHTER OR MYSELF AROUND IN IT. *TR