NHTSA Complaint #10229203 — 2002 CHEVROLET IMPALA

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING TO JACKSON, FL., THE CONTACT WAS STOPPED BY A POLICE OFFICER AND WAS INFORMED THAT HER HEADLIGHT WAS FLICKERING. SHE TOOK THE VEHICLE TO A LOCAL DEALER IN FLORIDA AND THEY INFORMED HER THAT THE ENTIRE HEADLIGHT HOUSING ON BOTH SIDES OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY; THEREFORE, THE REPAIRS WOULD COST $1,000. THE CONTACT COULD NOT PROVIDE THE FAILURE MILEAGE; HOWEVER, SHE NOTICED THAT THE FAILURE HAS WORSENED OVER THE PAST THREE YEARS. THE CURRENT MILEAGE WAS 63,000.