NHTSA Complaint #10229126 — 2000 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10229126
Vehicle	2000 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 17, 2008
Date Filed	May 28, 2008
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHEN THE VEHICLE IS STARTED, THE ENGINE MAKES A LOUD RATTLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCOVERED THAT THE TIMING BELT WAS OFFLINE. THE DEALER INFORMED THE CONTACT THAT THEY WERE CONDUCTING A FREE REPAIR FOR THIS FAILURE; HOWEVER, THE TIME HAD ALREADY EXPIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NO LONGER HONORING THE REPAIR. THE FAILURE MILEAGE WAS 130,000. UPDATED 06/17/08. *LJ UPDATED 06/17/08

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