NHTSA Complaint #10228869 — 2004 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10228869
Vehicle	2004 TOYOTA AVALON
Component	STEERING
Date of Incident	March 25, 2008
Date Filed	May 25, 2008
Mileage	41,539 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2004 TOYOTA AVALON XLS HAD A PROBLEM. I WAS TRYING TO GO TO MY OFFICE IN THE MORNING AND THE STEERING WHEEL WAS VERY TIGHT & HARD TO TURN. THERE WAS NO ACCIDENT OR ROAD POTHOLES INVOLVED IN THIS CASE. WHEN I TOOK THE CAR TO THE TOYOTA DEALERSHIP IN ERIE, PENNSYLVANIA, THE TOYOTA MANAGER TOLD ME THAT THE INTERMEDIATE STEERING SHAFT IS BOUND UP/TWISTED. IT IS VERY SHOCKING TO ME THAT SUCH A REPUTABLE TOYOTA CAR HAD THIS LIFE-THREATENING PROBLEM. IF I WAS ON THE HIGHWAY, I WOULD NOT HAVE BEEN ABLE TO TURN MY VEHICLE AND WOULD HAVE WENT OFF THE ROAD. *TR

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