NHTSA Complaint #10864997 — 2004 TOYOTA AVALON AIR BAGS

Complaint Details

ODI Number	10864997
Vehicle	2004 TOYOTA AVALON
Component	AIR BAGS
Date of Incident	May 14, 2016
Date Filed	May 15, 2016
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CAR WAS TAKEN IN 05/2016 FOR RECALL WORK TO REPLACE SRS AND ECU. AFTER RECALL REPAIR, INTERMITTENT PAX SIDE AIRBAG LIGHT FLASHES ON AND OFF SAYING PASSENGER AIRBAG ISSUE. DEALER REFUSES TO DO MORE THAN SPECIFIED RECALL REPLACEMENT. WE NOW CANNOT TELL IF WE HAVE AIRBAGS THAT WILL WORK AND IF THE RESTRAINT SYSTEM WILL TENSION THE SEAT BELTS IN AN ACCIDENT. THE ADDITIONAL ISSUE IS THAT THE FRONT SPRINGS AND STRUTS HAVE A FLAW THAT MAKES A WELL ALIGNED CAR, PULL LEFT. WE ARE REPLACING THIS TOYOTA FLAW AT OUR OWN EXPENSE DESPITE THE PRESENCE OF A SERVICE NOTICE.

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