NHTSA Complaint #10228519 — 2004 DODGE DURANGO

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO THE NEAREST SERVICE STATION TO CHECK THE OIL. SHE ADDED ONE QUART OF OIL AS INDICATED BY THE OIL DIP STICK. SHE RESUMED DRIVING AND AFTER APPROXIMATELY FIVE MILES, THE ENGINE BEGAN KNOCKING. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO HAVE THE VEHICLE TOWED BACK TO NORTH CAROLINA. ONCE IN NORTH CAROLINA, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A NEW ENGINE WAS NEEDED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.