NHTSA Complaint #10227491 — 2002 FORD TAURUS

SUSPENSION:FRONT:STABILIZER BAR issue reported to NHTSA

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Complaint Details

ODI Number	10227491
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT:STABILIZER BAR
Date of Incident	April 11, 2008
Date Filed	May 12, 2008
Mileage	44,483 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE CONTACT FELT A BUMP AND HEARD A POPPING NOISE WHEN SHE TURNED THE STEERING WHEEL. SHE DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT. SHE REPLACED THE TIRE WITH THE SPARE AND WENT TO THE TIRE STORE. SHE WAS INFORMED THAT THE SPRING STRUT FAILED. THE VEHICLE WAS TAKEN TO AN AUTO GARAGE AND THE SPRING STRUT AND STABILIZER BAR WERE REPLACED AT THE COST OF $300. THE MANUFACTURER ADDED THE CONTACT'S NAME TO THE RECALL WAITING LIST, BUT THEY WOULD BE UNABLE TO ASSIST. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 44,483.

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