NHTSA Complaint #10227475 — 2005 SATURN ION

I OWN A 2005 SATURN ION. I HAVE THE SAME ISSUE THAT I NOTICED HAS BEEN DOCUMENTED BY MANY OTHER SATURN OWNERS ON THIS SITE. THE KEY GETS STUCK IN THE IGNITION AND WILL NOT RELEASE AFTER THE CAR HAS BEEN TURNED OFF. I AM FORCED TO RESTART THE CAR ABOUT 3-4 TIMES EVERY TIME I WANT TO GET OUT OF MY CAR. I BROUGHT THE CAR TO THE DEALERSHIP WHILE STILL UNDER WARRANTY AND THEY TOLD ME THAT A PART HAD TO BE ORDERED, THAT THEY WOULD NOTIFY ME WHEN THE PART WAS RECEIVED, AND THAT IT WOULD BE COVERED. A MONTH LATER I CALLED TO "CHECK" ON THE PART AND WAS TOLD IT WAS RECEIVED THE DAY BEFORE AND THAT THE WORK COULD NOT BE COMPLETED ON A WEEKEND. I TOLD THEM I COULD NOT BE WITHOUT MY CAR AND COULD NOT MAKE AN APPOINTMENT UNTIL I HAD A DAY OFF OF WORK. AT THIS POINT I ASKED IF I WENT OUT OF MY WARRANTY IN THE INTERN IF IT WOULD STILL BE COVERED. I WAS TOLD THAT "SINCE THE PROBLEM WAS DOCUMENTED WHILE STILL UNDER WARRANTY IT WOULD BE COVERED." WHEN I WAS ABLE TO MAKE AN APPOINTMENT A MONTH LATER, THEY REFUSED TO COVER IT BECAUSE I WAS "OUT OF WARRANTY" AND WANT CLOSE TO $400 FOR THE FIX. NEEDLESS TO SAY I AM VERY DISAPPOINTED WITH SATURN, NOT ONLY WITH THE CAR ITSELF, BUT ALSO WITH THEIR NEGLECT TO TAKE RESPONSIBILITY FOR THE CAR'S DEFECT, AS WELL CORPORATE RESPONSE TO THE CLAIM THAT I ISSUED BACK IN MARCH (WHICH BY THE WAY WAS CLOSED WITHOUT RESOLUTION OR EXPLANATION). I HAVE SINCE OPENED ANOTHER CLAIM. *TR