NHTSA Complaint #10227099 — 1999 VOLKSWAGEN PASSAT

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM issue reported to NHTSA

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Complaint Details

ODI Number	10227099
Vehicle	1999 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	May 6, 2008
Date Filed	May 8, 2008
Mileage	228,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE FRONT END OF THE VEHICLE LOWERED TO THE GROUND WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO STOP. THE TOW TRUCK DRIVER STATED THAT THE FRONT LOWER CONTROL ARM BROKE. AS OF MAY 8, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT HE RECEIVED SERVICE ACTION BULLETIN FOR THE FRONT LOWER CONTROL ARM IN NOVEMBER OF 2004. THE DEALER INSPECTED THE VEHICLE HOWEVER; THEY DID NOT MAKE ANY REPAIRS. THE CONTACT STATED THEY HE WAS ABLE TO REPLACE THE FRONT LOWER CONTROL ARM. THE CURRENT AND FAILURE MILEAGES WERE 228, 000. UPDATED 05/22/08 *BF UPDATED 05/22/08. *JB

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